BT21 Gel Pen

Content:

We aim to deliver your orders quickly and safely.

• Orders are processed within 1–3 business days.
  
• Delivery usually takes 3–7 business days, depending on your location.
  
• You will receive a tracking link once your order is shipped.
  

Shipping charges (if any) will be displayed at checkout. We may offer free shipping on selected orders or promotions.

We offer a hassle-free return and refund policy to ensure customer satisfaction.

• Returns are accepted within 7 days of delivery.
  
• Products must be unused, unworn, and in original packaging.
  
• Certain items (like personal care, innerwear, or customized products) may not be eligible for returns.
  

Once your return request is approved, we will arrange a pickup or guide you through the return process.

Refunds will be processed within 5–7 business days after the product is received and inspected. The amount will be credited to your original payment method.